Who are we



Craig Ormrod (Managing Director)

Craig joined the financial services industry in 1978 as a junior in a large Manchester based insurer doing claims work. After a couple of years, he moved to a small life and short-term brokerage before leaving for South Africa in 1984.

He initially joined the Federated, but that did not last long and soon thereafter moved to Commercial Union where he stayed for six years. In 1991 he joined Allianz in Pretoria as Assistant Branch Manager for a year before being transferred to the Cape Town branch in 1992, where he became Branch Manager a couple of years later. To avoid a transfer back to Johannesburg, he then joined AIG in 1998 and later First Central in 2000, both at Regional Manager level. With the demise of FCI, a move back to Johannesburg was inevitable, so Craig joined a UMA specialising in the trucking business in 2002. Craig’s move to compliance came when FAIS first came up in 2002 with the opening of Pretium Services in 2003 with Bryan Thomas.

He was awarded his Associate of the Chartered Insurance Institute in 1981 while still in the UK, and completed his Fellowship in South Africa in 1990. He later converted to the Insurance Institute of South Africa format.

He has  achieved the designation of Compliance Practitioner (CPrac (SA) ) via the Compliance Institute Southern Africa

He was a founder member of the Gauteng Chapter of the Compliance Institute of South Africa (CISA) Forum for FAIS Compliance Officer members in 2007, of which he is the current chairperson and represents this chapter on  both the CISA FAIS and Insurance Exco committees.

He is also a member of the IISA’s Professional Standards Committee (PSC) and chair of the its CPD sub-committee.

Bryan Thomas (Director)

Bryan worked in the mining industry before joining the financial services industry in 2001. His roles have taken him through the full ambit of insurance in his various active and consulting roles at re-insurers, insurers, underwriting managers and brokers. His short-term product development work became a natural entrance to the compliance environment.

He has a Bachelor of Science and Bachelor of Science Honours degree from the University of the Witwatersrand and is a member of the Compliance Institute of South Africa. He has now achieved the designation of Compliance Practitioner (CPrac (SA) ) via the Compliance Institute Southern Africa

With the introduction of the FAIS Act, Bryan was one of the founding directors of Pretium Services and was appointed as one of its Compliance Officers. He acts in the capacity of Compliance Officer as well as director of Associated Compliance.

He has achieved the designation of Compliance Practitioner (CPrac (SA))  via the Compliance Institute Southern Africa

Robert Veal (Compliance Officer and Divisional Manager)

Rob joined the Long-Term Insurance industry straight after leaving school in 1964 with Sun Life Assurance Society in the City of London. His knowledge grew steadily during his 9 years with Sun Life when he moved to Scottish Mutual.

After visiting South Africa in late 1976 for a holiday, Hoskens Life and Pension Brokers were instrumental in bringing Rob and his family to Johannesburg in 1977. In 1980, he joined what was then Bowring Barclays Employee Benefits as the East Rand Branch Manager based in Benoni. In 1982, became a Fellow of the Institute of Life and Pensions Advisers (FILPA) which was subsequently converted to a Certified Financial Planner (CFP) in 1996.

He was appointed as a portfolio Manager at Absa Consultants & Actuaries in 1993, and later transferred to their Durban office in 1997 as the KZN Regional Manager. It was during the ensuing 10 years that he became exposed to the requirements of the FAIS Act and the Regulatory standards.

Rob finally “retired” from corporate life in 2008 and became a freelance operator providing financial and compliance services on behalf of ICE (forerunner to Associated Compliance) until he joined on a full-time basis on 1 January 2009.


Rob now represents Associated Compliance as their resident Compliance Officer in Kwa Zulu Natal based in Hillcrest Durban.

Chenjerai Muzorewa (Compliance Officer)

Chenjerai joined the financial services industry in 1992 as an insurance market security analyst for Minet Insurance Brokers (now AON) in London. In 1994 he returned to Zimbabwe where he worked for Minet Zimbabwe as a graduate trainee until he was appointed as a broker.

In 1999, he joined Genesis Investment Bank, Sagit Asset Management and Guardian Asset Management (marketer and investment adviser), before joining Premier Finance Group Limited, as compliance and money laundering reporting officer, responsible for Premier Finance Group (now Ecobank, Zimbabwe) (Merchant/Investment and Retail Banking) and Premier Asset Management (Wealth Management).

During his time at Premier, he studied towards and obtained his Post Graduate Diploma in Compliance Management in 2008. In addition to his Post Graduate Diploma in Compliance, Chenjerai has a BA Law degree.

Chenjerai is a Professional member of the International Association of Privacy Professionals (IAPP) and will soon obtain certification in privacy programme administration and in the foundational understanding of broad global concepts of privacy and data protection law and practice, including: jurisdictional laws, regulations and enforcement models; essential privacy concepts and principals; legal requirements for handling and transferring data and more.

He services the Associated Compliance clients from his adopted home region of the Eastern Cape as well as a portfolio of clients in Gauteng.

Claire Mitchell - Compliance Officer (under supervision)

Claire started out in the insurance industry in 2004, where she worked at a short-term insurance intermediary carrying out marketing, sales, underwriting and general policy maintenance. After four years she left the industry and moved to Botswana where she worked with a motorcycle franchise dealership as their office manager. The call of the insurance industry was however not to be unheeded, and just over a year later she returned to Johannesburg where she joined an underwriting manager and worked for three years performing general underwriting and was also assigned to manage the policy renewal process. She later accepted an underwriting position at a large direct marketing intermediary, however she soon became involved in assisting with general compliance matters. Here began her journey to becoming a registered compliance officer, and while working as the Internal Compliance Manager she was registered with the FSCA as a compliance officer under supervision, in the beginning of 2014.


Claire joined Associated Compliance in March 2016; she has since completed her three-year supervision period whilst gaining practical experience across a wide range of FSP models.

She has previously acted in a representative role, and has completed the FAIS Regulatory Examinations for both Representatives and Key Individuals, and holds a Programme in Risk Management through Unisa.


She currently works with intermediaries, underwriting managers and insurers.

John Horsfall (Western Cape representative)

John has nearly 40 years experience in the Short Term Insurance industry. He started in 1966 with London & Lancashire, then moved across to UNISWA Ins. Co.

UNISWA was acquired by NEG in 1976 and NEG in turn was acquired by M&F in 1990. At that stage he took up a position with Standard General in Johannesburg, as assistant and then Branch Manager Johannesburg, ultimately arriving in Cape Town as Regional Manager Western Cape in January 1995.

Generali, the Italian shareholder, owner of Stangen, decided to disinvest in 1999, whereafter he was ultimately appointed as Regional Manager for Truck & General and ultimately Wheels Underwriting Managers as a Consultant, whilst taking on the additional function as Cape Consultant for Pretium Services in 2004.

The FAIS Compliance commitment grew to the extent that he decided to concentrate in the Compliance field, and has been responsible for the compliance monitoring of Associated Compliance clients both Motor and Non-Motor in the Western Cape for the last 12 years”

From a qualification point of view he has completed a UNISA Risk Management Programme as well as the RE1 and RE5.

Lindiwe Nkolozi (Compliance Officer - under supervision)

Lindiwe started in the Compliance Industry on the 01 August 2006. She started as a Compliance Administrator at PS Compliance Warehouse t/as Pretium Services, one of the companies that merged to form Associated Compliance.


She has gained a good understanding of both the legislative and procedural aspects of the FAIS legislation whilst providing internal administrative assistance to FSP clients and support to our compliance officers. She has completed the FAIS Regulatory Examinations for both Representatives and Key Individuals, and holds a Higher Certificate in Financial Planning through Milpark Business School.


In July 2016, she was registered with the FSCA as a compliance officer under supervision will continue with her on-going development until July 2019 when she will complete her minimum supervision period.

Support staff

  • Natalie Van Heerden
  • Thabang Mogano
  • Katleho Sikosana