Who We Are

Craig joined the financial services industry in 1978 as a junior in a large Manchester based insurer doing claims work, at a time when e-mails and cell phones were but a dream and telex messages were the order of the day.

After a couple of years, he moved to a small life and short-term brokerage before leaving for South Africa in 1984.

He initially joined the Federated, but that didn’t last long and soon thereafter moved to Commercial Union where he stayed for six years. In 1991 he joined Allianz in Pretoria as Assistant Branch Manager for a year before being transferred to the Cape Town branch in 1992, where he became Branch Manager a couple of years later. To avoid a transfer back to Johannesburg, he then joined AIG in 1998 and later First Central Insurance (FCI) in 2000, both at Regional Manager level. Whilst Cape Town based he was heavily involved with the Insurance Institute of the Cape of Good Hope (now Institute of the Western Cape), becoming President in 1995

With the demise of FCI, a move back to Johannesburg was inevitable, so Craig joined a UMA specialising in heavy commercial vehicles in 2002. Craig’s move to compliance came in 2003 following the FAIS Act in 2002 when he opened Pretium Services.

He was awarded his Associate of the Chartered Insurance Institute in 1981 while still in the UK, and completed his Fellowship in South Africa in 1990. He later converted to the Insurance Institute of South Africa format.

He has achieved the designation of Compliance Practitioner (CPrac (SA)) via the Compliance Institute of Southern Africa, which led to the designation International Certified Compliance Professional by the International Federation of Compliance Associations.

Craig reactivated his Cape Town passport again in 2022 when he moved back and took over the Cape Town clients once again from 2026 after John’s retirement, although still very active with clients in Johannesburg.

Claire began her professional journey in the insurance industry in 2004, initially working with a short-term insurance intermediary, where she was involved in marketing, sales, underwriting, and general policy maintenance. After four years, and following a short break from insurance in Botswana, she sought new opportunities, and joined an underwriting manager and dedicated three years to general underwriting responsibilities, as well as managing the policy renewal process.

Claire’s next move was with a large direct marketing intermediary, where she expanded her skillset to include compliance matters. This experience laid the groundwork for her path to becoming a registered compliance officer. While serving as Internal Compliance Manager, Claire registered with the FSCA as a compliance officer under supervision in early 2014. In March 2016, she joined Associated Compliance, successfully completing her three-year supervision period and gaining practical experience across a variety of FSP models.

Across her professional history, Claire has acted in a representative role, completed the FAIS Regulatory Examinations for both Representatives and Key Individuals, and holds a Programme in Risk Management from Unisa. Currently, she works closely with intermediaries, underwriting managers, and insurers.

John has nearly 40 years’ experience in the short-term industry. He started way back in 1966 and had roles with London & Lancashire Insurance Co. Ltd, UNISWA Ins. Co, who subsequent became NEG in 1976 who in turn were acquired by Mutual & Federal in 1990 when he joined Standard General in Johannesburg in who ultimately moved him down to Cape Town as Regional Manager Western Cape in 1995.

1999, was a move to Regional Manager for Truck and General Insurance Company Limited and ultimately Wheels Underwriting Managers.

Initially appointed as a Consultant for Pretium Services, the forerunner of Associated Compliance, in 2004 which grew into a full time role responsible for the compliance monitoring of AC clients in the Western Cape.

From a qualifications point of view, he has completed a Unisa Risk Management Programme as well as the regulatory exams for both Representatives and Key Individuals.

John is now back to a consultant role having attained the young age of 80 during 2025 following which he stepped back from the hectic life as a full time compliance officer but kept a few clients to keep him active.

Mbali Faku joined the compliance profession in November 2021, shortly after being admitted as an Attorney of the High court of South Africa. She began her compliance career under supervision, gaining valuable practical experience from 2021 to 2024 and establishing a solid foundation in regulatory compliance and risk management. During this period, Mbali worked for an external compliance practice within the automotive industry, supporting organisations in navigating regulatory requirements and maintaining compliance frameworks. She has since expanded her expertise into the insurance sector when she joined our team in July 2025, where she continues to deliver compliance support tailored to the evolving needs of regulated industries.

Mbali brings a strong legal background, practical industry experience, and a committed approach to compliance excellence.

Lindiwe started in the compliance industry in August 2006 as a Compliance Administrator at PS Compliance Warehouse t/as Pretium Services, one of the companies that merged to form Associated Compliance.

She has gained a good understanding of both the legislative and procedural aspects of the FAIS legislation while providing internal administrative assistance to FSP clients and support to our compliance officers. She has completed the FAIS Regulatory Examinations for both Representatives and Key Individuals, and holds a Higher Certificate in Financial Planning through Milpark Business School.

In July 2016, she was registered with the FSCA as a compliance officer under supervision and completed her minimum supervision period in July 2019 to become a fully fledge compliance officer.

• Morag Ormrod
• Enver Slinger
• Cheryl Mojapelo